From my point of view the main benefits of using Google's Apps are the following:
- Costs - It's free for up to 50 user accounts, a very good option for PYMEs. The business version costs 50 USD per user and year with more space, advanced security and support features.
- Space - 7 GB Mailbox size for each user in the Standard Version (25 GB in the Business version).
- Reliability - Don't need to worry about the service being down and you are left alone with no access to your email. We've been using it for 2.5 years and there was one major outage about a year ago for a few hours. The next day it was in the press, globally. If your local ISP screws up the mail server, it might well be that nobody answers your calls.
- Forget Oulook - At the beginning I was releuctant to use the webmail and was still using Outlook with all my Contacts, Calendar and Tasks. The web based Mail, Calendar and Task Management is much better than Outlook; and you can access it from any Computer. On top of it, Google offers an offline version that lets you access your emails when not connected to the Internet and syncs automatically when back online.
- Search - You are looking for an email you wrote to a client 3 months ago? Just put the name and one or two words that were part of this email in the search box and it'll appear in seconds.
- Chat - The integrated chat is awesome. You can exchange short messages with your co-workers, customers and suppliers that are also using it. You can opt for chat conversations to be saved so you can search for it at a later stage. Still to be improved is the integrated Google Talk function. The quality is not always good for video calls, so I often have to switch to skype.
- Calendar - You can create as many calendars as you wish (private, Business), manage them in one place and share with you colleagues. You can set the parameters to allow other people to view details or just view whether you are busy or not. A public calendar can be generated and easily embedded into your website for example for events you are organising.
www.google.com/a



